Funbet Privacy Policy

At Funbet Online Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access or use our services at funbet.com. By registering a Funbet casino login, using our platform, or engaging with our promotional offers, you agree to the practices described in this document. We encourage you to read this policy carefully before using our services.

1. Who We Are

We are Liernin Enterprises LTD, the operator behind FunbetOnline Casino. Our platform operates under PAGCOR license No. 22-0025/8vhyx and provides casino, live dealer, and sportsbook services to eligible players worldwide. If you have questions about how we handle your data, you can reach us at support@funbet.com. We process personal data as a data controller, meaning we determine the purposes and means of processing your information.

2. Information We Collect

When you complete the Funbet casino sign up process or interact with our services, we may collect the following categories of personal information:

2.1 Personal Identification Data

• Full name, date of birth, and nationality
• Email address, phone number, and residential address
• Government-issued identification documents for KYC verification
• Username and Funbet login password credentials (stored securely)

2.2 Financial and Transaction Data

• Payment method details including card information, bank account data, and crypto wallet addresses
• Deposit and withdrawal history, including funbet withdrawal records
• Transaction amounts, currency preferences (EUR and supported cryptocurrencies)
• Bonus redemption activity, including any funbet bonus code or funbet promo code usage

2.3 Technical and Usage Data

• IP address, browser type, operating system, and device identifiers
• Session logs, login timestamps, and navigation patterns across our platform
• Mobile usage data if you access our services via the Funbet app or mobile browser
• Cookies and similar tracking technologies (see our Cookie section below)

2.4 Behavioral and Gaming Data

• Game preferences, session duration, wagering activity, and funbet slot interactions
• Sports betting history, accumulator selections, and sportsbook activity
• VIP Club tier progress, Funbet Coins balance, and reward redemption history
• Responses to challenges, collections, and promotional participation

3. How We Use Your Data

At Funbet Casino, we process your personal information for specific, lawful purposes. We do not sell your data to third parties for marketing purposes. Below is how we use the information we collect:

• Account Management: We use your data to create and maintain your account, verify your identity, and process your funbet login securely.
• Payment Processing: We use financial data to handle deposits, funbet withdrawal requests, and currency conversions across our supported payment methods.
• Legal and Regulatory Compliance: We carry out KYC and AML checks as required under the 5th Anti-Money Laundering Directive and our PAGCOR licensing obligations.
• Responsible Gambling: We monitor gameplay data to identify problem gambling patterns and apply protective measures when necessary.
• Promotions and Bonuses: We use your activity data to manage funbet casino bonus offers, funbet free spins, funbet no deposit bonus eligibility, and other promotional campaigns.
• Customer Support: We use your account data to assist you via our 24/7 live chat and email support at support@funbet.com.
• Security and Fraud Prevention: We analyze behavioral and technical data to detect unauthorized access, fraudulent activity, and abuse of our funbet casino online platform.
• Service Improvement: We use aggregated and anonymized data to improve our platform, including mobile performance for users accessing our services without needing a funbet app download from a store.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract performance: Processing necessary to provide our services and fulfill our obligations to you
• Legal obligation: Compliance with applicable laws and regulatory requirements
• Legitimate interests: Fraud prevention, platform security, and service optimization
• Consent: Where you have explicitly agreed, such as marketing communications

5. Cookies and Tracking Technologies

Our Funbet Online Casino platform uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

We use cookies for the following purposes:

• Authentication and maintaining your active session after funbet casino login
• Storing language, currency, and display preferences
• Analytics to understand how players navigate our funbet casino online environment
• Marketing attribution related to funbet bonus code and funbet redemption code campaigns

You may control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our services.

6. Data Sharing and Third Parties

We may share your personal data with trusted third parties strictly to the extent necessary for our operations:

• Payment processors handling your deposits and withdrawals
• Identity verification providers conducting KYC checks as part of our compliance process
• Game providers and software studios (80+ providers including Pragmatic Play, NetEnt, and Nolimit City) who may receive aggregated or session data
• Regulatory authorities such as PAGCOR, if legally required to disclose information
• Analytics and security vendors assisting us in fraud detection and platform improvement

We require all third parties to respect your data security and to process your information only for specified, lawful purposes.

7. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, or as required by applicable law. Financial transaction records are typically retained for a minimum of five years in accordance with AML regulations. We will securely delete or anonymize data that is no longer required for any lawful purpose.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. At Funbet Online Casino, we are committed to honoring these rights, which may include:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request erasure of your data where no longer necessary
• The right to restrict or object to processing in certain circumstances
• The right to data portability where technically feasible
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at support@funbet.com. We will respond to verified requests within a reasonable timeframe in accordance with applicable regulations.

9. Data Security

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration. These measures include SSL encryption for all data transmitted between your browser and our servers, secure storage of funbet login password credentials using cryptographic hashing, and access controls limiting staff access to your personal data on a need-to-know basis.

10. International Data Transfers

Our FunbetOnline Casino operates internationally and may transfer your data to servers located outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection standards.

11. Minors

Our services are strictly intended for individuals aged 18 years or older. We do not knowingly collect personal data from minors. If we become aware that a person under 18 has provided us with personal data, we will promptly delete such information and close the associated account.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or data practices. We will notify you of material changes via email or a prominent notice on our platform. Continued use of our Funbet casino online services following such updates constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact our support team:

• Email: support@funbet.com
• Live Chat: Available 24/7 directly on our platform

We are always happy to assist and are committed to resolving any privacy-related concerns promptly and transparently.