Responsible Gaming at Funbet

Our Commitment to Safe Play

We at Funbet take our duty of care seriously. Gaming is meant to be a fun and exciting pastime — not a source of financial stress or personal difficulty. That is why our platform incorporates a comprehensive suite of responsible gaming tools designed to give you full oversight of your activity. From deposit limits to self-exclusion options, we make it easy for you to set healthy boundaries before they become necessary.

At Funbet Casino, we actively encourage all our players to engage with these tools from the very first day they join us. Prevention is always better than cure, and we are proud to offer resources that empower you to stay in control at every stage of your journey with us.

Recognising Problem Gambling

One of the most important steps toward responsible gaming is recognising when entertainment crosses a line. At Funbet, we want to help you identify the warning signs early. Problem gambling can affect anyone, regardless of experience level or financial background.

Here at Funbet Casino, we encourage you to ask yourself the following questions honestly:

• Do you spend more money on gambling than you originally planned?
• Do you find it difficult to stop playing, even when you want to?
• Have you borrowed money or sold belongings to fund your gaming?
• Does gambling interfere with your work, relationships, or daily responsibilities?
• Do you feel anxious, irritable, or restless when you are not playing?
• Do you chase losses by continuing to play in an attempt to win back money?
• Have friends or family expressed concern about your gambling habits?

If you answered yes to one or more of these questions, we strongly encourage you to use our self-management tools or reach out to professional support organisations. Our team at Funbet is always here to help guide you in the right direction.

Our Responsible Gaming Tools

We at Funbet Casino have developed a full range of practical tools that put you firmly in the driver's seat. You can access and adjust these settings directly from your account at any time.

At Funbet, we process all limit reductions and cool-off requests immediately. Increases to limits, however, require a cooling-off period before taking effect — this is by design, giving you time to reflect on your decision.

Self-Exclusion: Taking a Longer Break

If you feel that a short break is not enough, our Funbet Casino self-exclusion programme allows you to close your account for a more extended period — from several months up to five years, or even permanently. During a self-exclusion period, your account will be fully deactivated, and you will not receive any promotional communications from us.

We at Funbet will honour your self-exclusion request without question and without pressure. Your health and peace of mind matter more to us than your gameplay. To initiate self-exclusion, simply contact our support team via Live Chat or email at support@funbet.com, and we will process your request promptly.

Protecting Minors

At Funbet Casino, we maintain a strict zero-tolerance policy regarding underage gambling. Our platform is intended exclusively for adults aged 18 and over (or the legal gambling age in your jurisdiction). We implement age verification checks as part of our Know Your Customer (KYC) process, and no withdrawals are processed until your identity has been fully confirmed.

If you share your device with younger family members, we encourage you to use parental control software to prevent accidental access to our Funbet platform. Trusted tools include:

• Net Nanny – Comprehensive parental monitoring and filtering
• Kaspersky Safe Kids – Screen time management and content blocking
• Norton Family – Web supervision and location tracking for families
• Qustodio – Advanced activity reports and app controls

We also ask all players to keep their Funbet Casino login credentials private and secure at all times. Never share your username or password with anyone, including family members.

External Support Organisations

We at Funbet want you to know that professional, confidential help is available whenever you need it. The following organisations provide free support to individuals and families affected by problem gambling:

• GamCare – www.gamcare.org.uk | Free helpline and counselling services
• Gamblers Anonymous – www.gamblersanonymous.org | Peer support groups worldwide
• BeGambleAware – www.begambleaware.org | Information, advice, and referral to treatment
• Gordon Moody Association – Residential treatment programmes for severe gambling addiction
• GamStop – www.gamstop.co.uk | UK national self-exclusion scheme

These organisations operate independently from our Funbet platform and provide impartial, compassionate support to anyone who needs it. We encourage you to reach out to them without hesitation.

Our Approach to Responsible Marketing

Here at Funbet Casino, we take a principled approach to how we promote our services. We do not target vulnerable individuals, minors, or those who have self-excluded with marketing materials. Our bonus offers and promotions are designed with fairness and transparency in mind, and all terms and conditions are clearly communicated so you can make fully informed decisions. For a full overview of current offers, visit our Funbet bonus page.

We at Funbet also train our customer support team to identify signs of distress or problematic behaviour and respond with empathy and appropriate guidance — not upselling or pressure tactics.